I have a Journey with a Data Extension as an Entry Source. This Data Extension is connected to Contact Data in order to use it to filter the contacts who access to the Journey. The filter is the following:
- ProductGroup equal Executive Masters and StageName equal Engaged
My issue is that when I test the Journey I obtain the following result:
Contact Didn't Enter Journey
The entry source filter prevented the contact from entering.
I don't understand the result because the contact I'm testing fulfills the filter conditions (see the following image). What might I have done wrong? How can I fix it?