I was testing an email and i sent for testing, SFMC show me email sent but I am not receiving any email? Any idea what is wrong? I have already checked my spam/junk.


The most common reasons why this is happening are:

1) The subscriber you are sending a test against is unsubscribed. Check in All Subs to confirm their status before you test again.

2) Your email logic contains validation errors. Preview/Check logic to confirm that no errors are being thrown.

3) SFMC's OMM is having issues. This happens somewhat frequently, but the other two options are much more likely (especially #1)

  • Thanks, @Jason Hanshaw. It works now, First was a problem! – Marko Jun 18 '19 at 17:32

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