I need help figuring out the process of updating the All Subscriber/publications list when a subscriber changes their subscription status through a custom subscription center that I'm hosting on a Cloudpage.

I already have successfully implemented an update a data extension when the form is submitted, but I am having trouble figuring out where to turn in terms of triggering API calls, and what those API calls will even look like in the first place, because I am new to writing API calls. I can post the code for the center, but I haven't even really tried getting the calls to work because I really just don't know where to start. Thanks!

1 Answer 1


Take a look at this help page on creating a Custom Profile Center with AMPscript.

Your custom profile center allows you to both manage information inside your Marketing Cloud account and use that information to conduct triggered sends as confirmation of more or changed information in a particular profile. The automation allows the user to keep their information up to date without involving more effort from your team. This profile center also allows you to review tracking information inside Marketing Cloud for analysis and appropriate action.

  • My question is, how does that happen? Where do I set up this automation, and what does that look like in the code?
    – DaveFroop
    Jun 17, 2019 at 19:41
  • You can set it up on the custom subscription center using AMPscript or use an automation that extracts, file transfers, and imports into All Subscribers Jun 18, 2019 at 16:39
  • You are not answering the question haha, I know that I CAN set it up, but I have no idea how to even begin to implement it or what it looks like in the code itself.
    – DaveFroop
    Jun 19, 2019 at 17:06
  • 1
    @DaveFroop The link provided has the actual code. I will urge you to read up on the basics on AMPscript and Marketing Cloud in general Jun 19, 2019 at 18:47
  • I've been through that page several times, it seems that I am missing a key part of this puzzle though.
    – DaveFroop
    Jun 21, 2019 at 16:54

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