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I am trying to create a process builder that triggers when a specific product is added to an opp. I want the Quantity sold for that specific product to go into a custom field on the opportunity record. I feel like this should be very straightforward:

  1. Process is on Opportunity Product object
  2. Criteria is that the product id = "specific product id"
  3. immediate action is a field update on opp record related to the opp product record and is a formula field to fill in the value for OpportunityProduct.Quantity.

This is not firing though. The field on my opp record remains blank. What am I missing here?

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    It would be much easier to assist you if you give more specifics about your process. Please edit your post to include some informative screenshots.
    – Adrian Larson ♦
    Commented Jun 4, 2019 at 19:20
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    You should not filter on hard coded Id values. Filter on the name of the product or a unique identifier instead. It may not fix your issue, but it is very important you not leave your criteria node the way it is.
    – Adrian Larson ♦
    Commented Jun 4, 2019 at 20:17

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@Laura Babb dont use the formula in update action use Field Reference try like this it will update enter image description here

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