I have the following case.
I created a journey and I need to send an SMS as an exit requesting the evaluation of the customer in his experience in the store. For example: Hello customer, evaluate our service: 1. Bad. 2. Good. 3. Great. Please respond with a number from 1 to 3.
So I want to get the answer and save in a data extension.
Is it possible to do some automation for this? I'm running out of ideas on how to solve this.