I'm having some issues with a Process builder. I want it to fire when the Last Modified Date is some time ago (a couple of minutes in my example below, just for testing) and that the Case Owner is also the last user who modified the Case (ownerId = Last modified by Id).
I've created my criteria node with this formula:
AND( [Case].LastModifiedById = [Case].OwnerId , ((NOW() - [Case].LastModifiedDate )*24 ) > 0.05 )
And well, it just doesn't fire.
For testing, I've created a formula checkbox field with the same criteria, and after 3min, it does work and the checkbox gets checked. Here's the formula for the checkbox field:
IF(AND( LastModifiedById = OwnerId , ((NOW() - LastModifiedDate )*24 ) > 0.05 ),true,false)
Any idea of why the Process Builder is not firing?