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I am trying to implement salesforce survey using flow and process builder. I have created a flow which creates survey invitation record whenever case status is changes, i am assigning its participant id to parent contact of the updated case.

I have process builder which launches this flow on case record change. But I am receiving following error :

RECORD CREATE: Create_Survey_Invitation Create one SurveyInvitation record where:
CommunityId = {!communityId} (0DB2E000000g1UaWAI)
Email__c = {!contactEmail} ([email protected])
Name = {!formula_surveyName} (Survey for Case 00001029)
OptionsAllowGuestUserResponse = true
OptionsCollectAnonymousResponse = true
ParticipantId = {!contactId} (0032E00002T9AYzQAN)
SurveyId = {!surveyId} (0Kd2E000000kf5fSAA)
Result
Failed to create record.

Error Occurred: This error occurred when the flow tried to create records: UNKNOWN_EXCEPTION: Because this is an anonymous survey, remove the participant ID and try again.. You can look up ExceptionCode values in the SOAP API Developer Guide.

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As the exception suggests:

Because this is an anonymous survey, remove the participant ID and try again..

You are assigning a ParticpantId on an anonymous survey, which in this case is determined by the value OptionsCollectAnonymousResponse = true thus resulting in the error.

You will need to either remove the Participant Id or set the value of OptionsCollectAnonymousResponse to false.

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