My goal is to create a page that passes a business unit id and a subscriber key. The page sits on the parent/enterprise business unit, it will receive business unit ids from a child business unit. Upon clicking submit the page performs a master unsubscribe for that subscriber at the business unit level, but does not perform an enterprise level global unsubscribe.
I've gone through a few iterations.
My first attempt I landed on something like this:
<script runat="server">
Platform.Load("Core","1.1.1");
try {
var isSubmitted = Request.GetFormField("submitted") === "submitted";
var subscriberKey = Request.GetQueryStringParameter("skey");
var publicationListId = Request.GetQueryStringParameter("pid");
var businessUnitId = Request.GetQueryStringParameter("mid");
var subscriber = Subscriber.Init(subscriberKey);
var subscriberDEs = DataExtension.Init("ent._subscribers").Rows.Lookup(["SubscriberKey"], [subscriberKey]);
if (subscriberDEs[0] !== undefined) {
var subscriberEmail = subscriberDEs[0]["EmailAddress"];
var hasSubscribedByListId = {};
if (isSubmitted) {
if (businessUnitId === "012345678" ) {
var status = subscriber.Unsubscribe();
} else {
Redirect("https://urlForChildBusinessUnit.com/redirectPage?skey=" + subscriberKey, true);
}
} else {
// no subscriber found
Write("<br /><div class=\"tab-content\"><b>Your subscription was not found.</b></div><br />");
}
} catch(ex) {
Write("An error has occurred: " + Stringify(ex) + "<br />");
}
</script>
That solution would necessitate each child business unit having something like this to redirect to and make the business unit master unsubscribe:
<script runat="server">
Platform.Load("Core","1.1.1");
try {
var subscriberKey = Request.GetQueryStringParameter("skey");
var subscriber = Subscriber.Init(subscriberKey);
var status = subscriber.Unsubscribe();
// redirect back to a pretty unsubscribe page
Redirect("http://parentBusinessUnit.com/unsubscribeconfirm", true);
} catch(ex) {
Write("An error has occurred: " + Stringify(ex) + "<br />");
}
</script>
That works fine, however, it feels a little hacky using a redirect like that. Plus, if another child business unit is added in the future then you'd be revisiting this code.
With that in mind, I tried to see if I could come up with a better solution by incorporating AMPscript. I was able to update a subscription to a publication list on a child business unit, so I tried updating the all-subscribers list for a business unit like this:
%%[
var @publicationListId
SET @subscriberKey = RequestParameter('skey')
SET @businessUnitId = RequestParameter('mid')
SET @submit = RequestParameter('submitted')
SET @radio = RequestParameter('unsubscribe')
SET @subscriber = CreateObject('Subscriber')
SetObjectProperty(@subscriber,'EmailAddress', @subscriberKey)
SetObjectProperty(@subscriber,'SubscriberKey', @subscriberKey)
SET @client = CreateObject("ClientID")
SetObjectProperty(@client, "ID", @businessUnitId)
SetObjectProperty(@client, "IDSpecified", "true")
SetObjectProperty(@subscriber, "Client", @client)
IF @submit == 'submitted'
// set of ifs to find the all-subscribers list or find a clever way to retrieve it
IF @businessUnitId == '123456789' THEN
SET @publicationListId = 456
ENDIF
SET @list = CreateObject("SubscriberList")
SetObjectProperty(@list, "ID", @publicationListId)
SetObjectProperty(@list, "Client", @client)
SetObjectProperty(@list, "Status", 'Unsubscribed'))
AddObjectArrayItem(@subscriber,"Lists", @list)
SET @update_list_sub = InvokeUpdate(@subscriber, @update_sub_status, @update_sub_errorcode)
ENDIF
]%%
Despite the status returning that the update was successful, the user is still subscribed.
My next attempt I used code borrowed from a post at sprignaturemoves.com post that detailed injecting an unsub event into the LogUnsubEvent platform table.
%%[
SET @submit = RequestParameter('submitted')
SET @subscriberKey = RequestParameter('skey')
SET @businessUnitId = RequestParameter('mid')
SET @reason = "Business Unit Unsubscribe"
IF @submit == 'submitted' THEN
var @lue
var @lue_prop
var @lue_statusCode
var @overallStatus
/* create a request to inject an unsub event into the LogUnsubEvent platform table */
SET @lue = CreateObject("ExecuteRequest")
SETObjectProperty(@lue,"Name","LogUnsubEvent")
/* define and associate Subscriber Key to the request */
SET @lue_prop = CreateObject("APIProperty")
SETObjectProperty(@lue_prop, "Name", "SubscriberKey")
SETObjectProperty(@lue_prop, "Value", @subscriberKey)
AddObjectArrayItem(@lue, "Parameters", @lue_prop)
/* define and associate unsub reason to the request */
SET @lue_prop = CreateObject("APIProperty")
SETObjectProperty(@lue_prop, "Name", "Reason")
SETObjectProperty(@lue_prop, "Value", @reason)
AddObjectArrayItem(@lue, "Parameters", @lue_prop)
/* finally, you invoke the request */
SET @lue_statusCode = InvokeExecute(@lue, @overallStatus, @requestId)
ENDIF
]%%
That worked the same way SSJS's subscriber.Unsubscribe() works, performing a master unsubscribe for the business unit that the page resides in or a global unsubscribe if the page belongs to the enterprise/parent business unit. Perhaps it's possible to include a client id into that LogUnsubEvent? I tried to add client id the same way subscriber key is added, but it appears to have no effect.
I feel like I'm either really close and missing something obvious -or- there isn't a way to use SSJS/AMPscript to perform a master unsubscribe from a business unit on a single page. Any help would be appreciated! Thanks!
