I am trying to create a Shared Data Extension to use across multiple Business Units.

Documentation says to follow these steps 1.Click Subscribers. 2.Click Shared Data Extension. 3.Select the data extension name. 4.Click Permissions.

But when I click on Subscribers, the entry Shared Data Extension itself is not available in the left side panel. Is this a permission issue ? Or do we need to contact SFMC support to enable this feature ? Is there any way to create a Shared DE from Email Studio ? Or can we convert an existing DE to a shared one ?

Any pointers ?

2 Answers 2


In Subscribers Panel, you have the folder "Shared Items", where all DEs that are shared are located.

  • You can move a DE from the local "Data Extensions" folder, to the folder "Shared Items".
  • And you can also create a shared DE by selecting a location in the folder "Shared Items/Shared Data Extensions/"

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  • @Mahoud Gueye I tried creating a new DE to put it under Shared Items. But Shared Items option itself in not available for selection while changing the location. ![SharedItemSelectionNotAvailable](i.sstatic.net/PY2va.jpg) Any idea why ?
    – Amal Mohan
    Commented May 10, 2019 at 11:12
  • 1
    @amal if you aren't able to see the folder "shared Items", create a Case, or contact your Account Executive Commented May 10, 2019 at 12:16

please check if your user has the permission to view the Shared Data Extension folder?

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