When a subscriber exits a personalized Journey, I would like to send an Email to a Data Extension containing several people. How can I achieve this?

Is it possible to relate a Journey Exit to an automation?

1 Answer 1


You can add an Update Contact activity as the last step in the journey, which will modify a data extension column to include a specific value. Just create a column in your journey entry source DE called "journey_exit_date" and set the Update Contact activity to write the current datetime to that column.

Then you can run a query for automation studio to check for people who have that column filled and then separate them by date (if running this on a schedule) to only return those users you want to mail.

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