I have two users having same access content builder , Email, cloud pages in permission set but one user can see more content items and one less, i can see business unit is also same for both.

What may be the reason ? ca

  • With what kind of content you have this issue? Are shared content?
    – fromero
    May 3, 2019 at 8:19
  • it is local content
    – pramod
    May 4, 2019 at 10:12

1 Answer 1


Check that they both have the Content Creator role (out-of-the-box).

Go to Email Studio > Email > Admin > My Users

Click the checkbox next to the user and click the Manage Roles button in the toolbar

  • other user who can see more content also dont have content creator still he can see more records. both have role marketing cloud channel manager.
    – pramod
    May 4, 2019 at 10:13
  • Go under users and manage role and under the role see if there are any additional checkboxes checked May 4, 2019 at 15:17

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