I have assigned one permission set to user to enable lighting experience.

Please note Hide Option to Switch to Salesforce Classic is unchecked (false) and also at profile level this checkbox is false.

Still when logged in as the user, I am unable to see option to switch it to classic .

  • Is it happening only for that user or all users are not able to switch to classic ? Apr 25 '19 at 9:12
  • Are you using Salesforce Essentials Edition organization? In that type of organization only system admins have access to Salesforce classic. Apr 25 '19 at 9:14
  • @VijayGanji It is happening for all the users. Thanks! Apr 25 '19 at 9:42
  • @NishantSinghPanwar We have enterprise edition Apr 25 '19 at 9:43

If this is happening for all users, then you can check if this below setting was enabled

Go to Setup > Click on Lightning Experience Transition Assistant > Click on Go To Steps on Optimize Phase i.e. 3 step > Open Motivate Users to Work in Lightning Experience section > Check if Make Lightning Experience your org's only experience setting is enabled

If the above setting is enabled, then disable it, log out from Salesforce, clear your cache and history of browser and login again and then try switching back to classic.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.