I've created a text formula field, but I've been hitting a wall with the CASE portion of the formula: I keep getting the "Error: Syntax error. Missing ')'" message. Here's what I created:
Account.Name & CASE(RecordType.Id, 01260000000UHnk, ' - Customer Support SLA - ', 01260000000Q5Ok, ' - Renewal SLA - ', ' - Non-Standard SLA - ' ) & TEXT(MONTH(Contract.StartDate))+"/" +TEXT(DAY(Contract.StartDate))+"/" +TEXT(YEAR(Contract.StartDate))
Everything seems to be in order, but I cannot figure out what's missing. Any help here would be greatly appreciated!