2

I am trying to retrieve subscribers with information mentioned here:

https://developer.salesforce.com/docs/atlas.en-us.noversion.mc-apis.meta/mc-apis/retrieve_a_subscriber_via_the_web_service_api.htm

Tried to use the same soap envelope in SOAPUI and my request looks like below:

<Envelope xmlns="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<Header>
<fueloauth>TOKEN</fueloauth>
</Header>
      <Body>
      <RetrieveRequestMsg xmlns="http://exacttarget.com/wsdl/partnerAPI">
         <RetrieveRequest>
            <ObjectType>Subscriber</ObjectType>
            <Properties>CreatedDate</Properties>
            <Properties>Client.ID</Properties>
            <Properties>EmailAddress</Properties>
            <Properties>SubscriberKey</Properties>
            <Properties>Status</Properties>
            <Properties>UnsubscribedDate</Properties>
            <Properties>EmailTypePreference</Properties>
            <Filter xsi:type="SimpleFilterPart">
               <Property>CreatedDate</Property>
               <SimpleOperator>greaterThan</SimpleOperator>
               <DateValue>2012-01-04T10:19:00</DateValue>
            </Filter>
         </RetrieveRequest>
      </RetrieveRequestMsg>
   </Body>
</Envelope>

and request is sent to https://DOMAIN.soap.marketingcloudapis.com/ETFramework.wsdl

I am getting 200 ok as response but the response body is weird very long message and i didnt find any information about subscribers in this response message.

I also tried then to create subscriber using the request from here (https://developer.salesforce.com/docs/atlas.en-us.noversion.mc-apis.meta/mc-apis/creating_a_subscriber.htm) and noticed that response status code is 200 ok but the message looks same as what I got earlier for retrieve subscribers. Message is too long to copy paste here ..

10
  • I am not getting any error it says 200 ok but the response is some 30000 lines xml which doesnot have information I am looking for
    – sf_user
    Commented Apr 23, 2019 at 9:28
  • 1
    iam using your code for its working
    – Ravi.A
    Commented Apr 23, 2019 at 9:31
  • 1
    i got the subscriber information
    – Ravi.A
    Commented Apr 23, 2019 at 9:31
  • 1
    use the mc username and password instead of token then try ?
    – Ravi.A
    Commented Apr 23, 2019 at 9:33
  • 1
    Let us continue this discussion in chat.
    – Ravi.A
    Commented Apr 23, 2019 at 9:34

2 Answers 2

4

Your question notes that you're sending requests to https://DOMAIN.soap.marketingcloudapis.com/ETFramework.wsdl (this will only give you descriptions of the service).

The SOAP service endpoint to retrieve the data you want should actually be https://DOMAIN.soap.marketingcloudapis.com/Service.asmx.

6
  • Thanks Mark.. that I believe is the first one... but now it says "login failed" when i am able to generate token using clientid and password and using the same token in fueloauth
    – sf_user
    Commented Apr 23, 2019 at 10:09
  • 1
    @sf_user Ensure the token you're using hasn't expired (have you tried generating a new one?) and that the subdomains between the two endpoints (subdomains.auth.marketingcloudapis & subdomains.soap.marketingcloudapis) match.
    – Mark G
    Commented Apr 23, 2019 at 10:29
  • I tried generating new token and used and same issue.. login failed.. but how to check subdomains match between 2 endpoints ?
    – sf_user
    Commented Apr 23, 2019 at 10:32
  • when i am using fueloauth and use a token i am getting <faultstring>Login Failed</faultstring> and when i use usernametoken I am getting ` <faultstring>An invalid security token was provided</faultstring>`
    – sf_user
    Commented Apr 23, 2019 at 10:35
  • @sf_user Compare the request URLs you're using to generate your token and retrieve the subscribers—do the unique strings after the https:// but before the marketingcloudapis domain match? As for your invalid security token, see salesforce.stackexchange.com/q/122776/55245
    – Mark G
    Commented Apr 23, 2019 at 10:44
1

this code for create subscriber in list

<Envelope xmlns="http://schemas.xmlsoap.org/soap/envelope/" 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
 <Header>
 <Security xmlns="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity- 
secext-1.0.xsd">
   <UsernameToken>
   <Username>****</Username>
   <Password>xxxxx</Password>
   </UsernameToken>
  </Security>
 </Header>
<Body>
  <CreateRequest xmlns="http://exacttarget.com/wsdl/partnerAPI">
  <Options>
</Options>
<Objects xsi:type="Subscriber">
 <PartnerKey xsi:nil="true">
 </PartnerKey>
<ObjectID xsi:nil="true">
</ObjectID>

<EmailAddress>[email protected]</EmailAddress>
<SubscriberKey>[email protected]</SubscriberKey>
 <Attributes>
<Name>FirstName</Name>
<Value>Bob</Value>
</Attributes>
<Attributes>
<Name>LastName</Name>
<Value>Somelastname</Value>
</Attributes>
<Lists>
  <PartnerKey xsi:nil="true">
 </PartnerKey>
 <ID>**LISt ID here**</ID>
<ObjectID xsi:nil="true">
</ObjectID>
 </Lists>
 </Objects>
 </CreateRequest>
 </Body>
 </Envelope>

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