As the title suggest, I've created several groups inside Saleforce but when I add a Navigational Item of Object Groups doesn't show any record.

I have followed these instruction but nothing happens,


2 Answers 2


Groups in Salesforce are separated and not sharable to be a group in Communities. You must create a group in Communities for it to show up in Communities.

There is already an idea posting about this: https://success.salesforce.com/ideaView?id=08730000000kwkzAAA

  • This is a really confusing piece of design by Salesforce to make the Communities Groups not visible in SF or vice versa.
    – Dave Humm
    Apr 8, 2019 at 15:49
  • Yep agreed, but unfortunately they built it this way, and to be quite honest this won't change for a while lol.....
    – Kenan
    Apr 9, 2019 at 6:26

You have to switch to classic mode to view the Group object and create Group record. click on the profile and then switch to classic mode.

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