I am trying to get to the Forgot Password page in my Lightning Community because it currently has a typo on it. When I am in Builder & try to go to the page, it just hangs and never brings up the page. I have tried this in Firefox and Chrome. I am not having this problem with other Community pages.
The Community Builder will execute the
init method of all custom components on a page when you try to view it in the builder. If there is a failure in any of the
init methods, you may not be able to view the page properly.
Also, if an init method does a redirect in certain situations, you may find that the builder forces the redirect and so you cannot view the original page.
The workaround is to temporarily comment out the
init methods of the custom components on the page so that the builder can display the page.
I contacted Salesforce & they emptied my Sites.com trash can to resolve the issue. When I probed about how I can do this, I was told it can only be done by Salesforce. Below is the response...
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Salesforce Support March 25 at 8:00 PM EDT Hello Michele,
I apologize but the information regarding on how to empty a trashcan is internal information so I won't be able to share it with you.
As for the reason, I believe that you have added a custom component with the page then when you have removed it, some data was not removed so emptying a trashcan solved the issue.
Let me know if you still have any issues or concern regarding the case or if we can now proceed with closing this one.
In case of no response, my next case update will be tomorrow between 10am - 12pm Eastern time.