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I have enabled Lightning Experience to the user by creating Lightning Experience permission set. In the permission set i have checked Lightning Experience option under the system permissions. I have assigned Lightning Experience permission set to the user. Now user directly landing into lightning Pages he is not able to switch to salesforce classic.

How to enable switch to salesforce classic option under the user icon?

  • In your Lightning Experiecne Permission Set can you see if you checked Hide Option to Switch to Salesforce classic ? salesforcetutorial.com/hide-option-switch-salesforce-classic – Pranay Jaiswal Mar 19 at 11:49
  • @ Pranay No. Option to Switch to Salesforce classic is Unchecked. – Anil Kumar Mar 19 at 11:52
  • Can you check same in their profile? or any other permission they have been assigned? – Pranay Jaiswal Mar 19 at 11:53
  • No we do not have other permission they have been assigned. i have created fresh user and assigned the Permission Set and checked. Still not getting switch to Salesforce classic option. – Anil Kumar Mar 19 at 12:01
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Take a look at this article if you are still experiencing this issue -

https://help.salesforce.com/articleView?id=000317164&language=en_US&type=1&mode=1

  • 1
    Could you edit your answer to cite some of the relevant content here? – Adrian Larson Jul 29 at 14:35

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