I'd like to create a trigger that fires every time a user, either internal or an external community user, comments on a case. Here is my comment
I do know that the
CaseFeed object is used because when I do this SOQL,
SELECT Id, CommentCount, Body FROM CaseFeed, this is the result.
It looks like I'll be able to create a trigger on the
CaseFeed object, but I'd also like to create a trigger on the comments of a case feed. I can't find what that object is. I thought it could be the
CaseComment object, but when I do a SOQL on that object, nothing is return.
SELECT Id, CommentBody FROM CaseComment
Which object is used for the comments on a Case Feed record?