I am trying to get our Mobile Connect account to send a response message back to a user who replies to an SMS with the STOP keyword.
Currently when I reply STOP to a message I can see that my status is set to Unsubscribed but I don't receive a confirmation message.
I have setup a "Custom Response Text" on the STOP keyword.
Is there somewhere else in the account that I need to configure this?
I couldn't find anything in the official documentation.