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Does anyone know if there is a way of restricting which users show in the drop down list if you select this option?

We have a client who has 70 users, but only 12 of those are approvers.

I would have guessed there'd be a tick box to set the user, profile, or permission set as being an approver, but I cannot see where it would be

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Salesforce doesn't filter on user lookup, so all the users in the org can be selected. Since there are 12 of those are approvers. So either you can create a queue with those users or it will be truely submitter's discretion which approver he/she will choose.

Approvers

  • A queue would mean it would be sent to all users within the queue doesn't it? – Ben Morton Mar 14 at 13:02
  • Yes, for queue it will go all the users in the queue for approval, otherwise, user has to choose who is the person can approve the request – Santanu Boral Mar 14 at 13:12

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