I created a process that gets triggered only when a case is created. The process sends an email to the user who submitted the case(issue) via email. The email does get sent but the issue here is that the email address that it gets sent through is not the address specified in the 'from address' but from a salesforce address which is not what I want. I wanted the email to be sent through the email address specified in the field 'from email address'. Any help regarding this issue?
Also I also used auto-response rule and the same thing happened. The email got sent from xxxx.sandbox.salesforce.com and not from the email that I specified.