I'm implementing the Mobile PushSDK in a native android app with Firebase, I've managed to make the app receive notifications from Marketing Cloud.
However, it's not reporting any opens. Anyone seen this before?
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If you have enabled analytics (correct link for Android docs http://salesforce-marketingcloud.github.io/JB4A-SDK-Android/features/analytics.html) and you're still not seeing opens; have you customized notification handling in your application? If so, did you wrap your
PendingIntent such that the SDK can report analytics? See http://salesforce-marketingcloud.github.io/JB4A-SDK-Android/notifications/customize-notifications.html#simplified-customization