Our company is using Person Account to serve direct customers. I am trying to customize the Highlights Panel, however no luck in finding where I should go.
I tried to edit the compact layout in both Account and Contact objects but nor worked.
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Sign up to join this communityPerson Accounts have their separate page layouts. You will need to configure the Highlights Panel on the page layout specific to Person Accounts. To do so, follow the below steps (applicable for Lightning Experience).