I have created a landing page in Salesforce Marketing cloud Cloudpages and would like to have a friendly URL e.g. abc.com/signup for the same. Please suggest.

URL for the landing page is https://pub.s10.exacttarget.com/xpy3js1gpzi

I have gone thru the below help URLs and unable to proceed: https://help.salesforce.com/articleView?id=mc_cp_create_a_friendly_url_in_a_cloudpages_landing_page.htm&type=5

What I feel is that I need SF to activate something in order to perform this feature.

2 Answers 2


In this case, I recommend speaking to your AE to figure it out I had raised a case with SF and found out that we need to buy the required domain or allow SF to buy it. After that we need to configure the CNAME on our domain and rest is done by SF. Ones the above step are finished, we can use these customized URLs for our landing pages.


If you would like to have a custom URL apart from ExactTarget you need to buy a private domain or enable Sender Authentication Package(For Professional and Enterprise version). More more details you may refer to this https://partnersolutions.my.salesforce.com/sfc/p/#1N000002LpRp/a/1N0000005g0n/6eQInn_UFVxljqcbiF9TZwI4LeBpLsQEEAmGzSJoBv0

  • Hi Biplab, Salesforce mentions about friendly URL without any purchase. I was looking for that solution.help.salesforce.com/…
    – Pankaj
    Feb 21, 2019 at 9:47
  • @Pankaj - you are referring to documentation for classic content. Cloud pages use a different approach: help.salesforce.com/… Feb 21, 2019 at 10:08
  • @LukasLunow as per your documentation link, it seems that it is available out of the box. I checked this help page and it wasn't helping me. I am thinking that this help page assumes that you have bought the private domain help.salesforce.com/…
    – Pankaj
    Feb 21, 2019 at 10:10

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