enter image description hereI have an requirement, would like to make mobilephone field on contact object to hyperlink with phone icon so user can click on the phone number to make a call to the number. Please help me here.

I added a formula field the contact object and made it as hyperlink. Now I want this to happen for contact mobilephone field

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  • In short, you can do this. But you will need to provide where is this field displayed - classic, lex, or you have built a custom vf page or lightning component and such details. – Jayant Das Feb 7 '19 at 19:42
  • I want this to happen on standard contact page layout for mobilephone field – sfdc Feb 7 '19 at 19:46
  • The image is when you enable CTI in SF – Pranay Jaiswal Feb 7 '19 at 20:00

Create new formula field to show phone number hyperlink.

If phone is your contact number field, then the formula field will be something like

HYPERLINK(('tel:'+Phone), Phone)

Src: https://stackoverflow.com/a/13662222/4121395

You cannot directly hyperlink on Mobile Phone field in SF. You have to build Chrome plugin or custom SF component/page for it.

  • Able to do it with custom formula field.. but want this to happen with standard mobile field on contact object – sfdc Feb 7 '19 at 19:50
  • You cant do that, You have to build a chrome plugin for it. Or build a custom SF UI. – Pranay Jaiswal Feb 7 '19 at 19:52
  • I have seen in a app from appexchange where it is done.. so thought of would be done on standard page.. attached the screenshot – sfdc Feb 7 '19 at 19:58

Use field TEL. or simply create a text field (A) and create a formula field (B) and write the following formula :


  • I want it for contact standard mobilephone field – sfdc Feb 7 '19 at 19:44

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