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I am looking to pull all the email jobs that a particular email address has received. The issue is our transactional unit uses email as a the subscriber key and our promotional unit uses unique subscriber keys.

I am looking to pull, based on the email address, anything that email has gotten regardless of what what the sub key is.

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  • Hi Daniel. Can you share what you have tried so far in terms of researching a solution? Please take a minute reading few these helpful tips for asking questions: salesforce.stackexchange.com/help/how-to-ask Feb 2, 2019 at 12:33
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    It will be impossible to retrieve all historical information about sends. The data views you need to connect to get that kind of information have a retention period of about 6 months, so if there was anything sent to your customers before that, you won't be able to retrieve all data. Feb 4, 2019 at 10:46

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Your only option would be to use the _Sent data view. Because the _Sent data view doesn’t have an email address and only subscriber key, you’ll need to join the data with the _Subscriber data view. Note that all data views only go back 6 months worth of data so it is not a full history of information.

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