When we trigger a message to download to the mobile app’s inbox on users’ mobile devices using Mobile Push from Marketing Cloud the messages are landing in a New Inbox in the mobile app.
Can we link the messages to appear in the existing Inbox of the mobile app instead of Salesforce creating a new Inbox? Now the app has 2 Inboxes.
I believe it is possible to make the messages land in existing Inbox but I can't find the SDK documentation that explains this. Any pointers?