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why there is no option to delete sms in marketing cloud, whereas we can delete journeys, emailers, data extensions etc. on the other hand.

2 Answers 2

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This is more of a product design question, though I agree it's not very userfriendly.

Anyway, you should always mark the SMS messages that are not in use / expired as Inactive in MobileConnect, as this way they will at least get removed from the view in 6 months time.

So while you cannot delete them manually, the documentation states the following:

After 180 days, MobileConnect archives inactive messages and removes them from view. You can still review information on archived messages in the calendar on the day the message was sent.

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You can delete the SMS message, which is in DRAFT status simply by selecting a different template. The popup will tell you that "changing the template will discard the draft". And eventually, the message will be deleted.

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  • Great ! Thank you for this !
    – divad
    Commented Apr 25 at 8:18

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