Quick question, If I manually upload a list to mobile connect with a status of "Unsubscribe" then later in journey builder select "Subscribe all contacts to journey" will that user get the SMS message? I understand that if a user themselves manually opts-out they will not get a SMS but does the same rule apply to a CSV upload?

1 Answer 1


Let's assume your manual import finishes and correctly adjusts the subscription status to "Not opted-in". If you are using the "Subscribe all contacts to a keyword" option, you are safe - the message won't be sent out of Journey Builder.

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