Is there a way or workaround to send email individually to a user from a public group or queue?
My use case is I have a dynamic related list of users (dependent on the type of service that is impacted) that needs to be notify individually and not as a single email to the whole group. On the email alert, when I choose a public group or queue using workflow rules, the system sends the email to everyone in the TO section of the email header.
I tried doing a field update base on a record change and update email field on the parent object but it work only to send the email to the first user of the lists. Is there a way to do multiple field update from the list of users and send to each user individually? Is this possible using Visual Flow? I prefer this route as I am familiar with it.
Thank you all for your help.