0

My client is looking for a way to easily categorize accounts, contacts & cases by providing tags for them. I was hoping topics would be a good solution for this. There is however limited documentation on topics.

The main benefit I imaged is that the client is able to create these topics themselve and is able to see previously ones created with the auto-complete function.

Records with a topic are however not appearing in global search when I search on this specific topic. I know the relationship is stored in the TopicAssignment object. When I click on the topic on the record it will forward me to a chatter search.

Is there a way to make records searchable with topics?

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.