I am working as a developer for an ISV salesforce partner. We have some issue and we want to raise a case with salesforce for that. The isssue can be reproduced on our partner developer org from where we create our package and I tried creating case from help link in that org but for that it is asking me to login and when I try to login using credentials of my partner developer org it is giving me no user found error.
I need to riase a case with Salesforce support. Can anybody please help me to understand is it possible to raise a ticket with salesforce from partner developer account ? or it is only possible only through partner business org ( the org that has environment hub and used to manage all the other orgs for testing and development purpose). Can anybody explain me what is the procedure for ISVs to raise the ticket with Salesforce Support ?