0

Is there a method to log the errors that Salesforce marketing cloud displays while doing a Subscribe and Preview in a Test send?

  • Can you elaborate? – garek007 Dec 26 '18 at 20:36
  • I am trying to hit a journey via POSTMAN. Even if there is some error in the email, the POSTMAN shows me status 201, ie., success. But obviously i dont get the email. So i need to catch the errors SFMC generated while doing a Test send. – Sitanshu Dec 27 '18 at 19:09
1

Unfortunately, there is no way to store the logs when you preview an email. Yet, what you can do is:

1- When an email is failed while sending, you can ask Salesforce Support to get the logs for this particular email. You can also do that on your end - again after you send the emails as a test or actual sendout - with the use of RaiseError but you need to specify your errors: https://developer.salesforce.com/docs/atlas.en-us.noversion.mc-programmatic-content.meta/mc-programmatic-content/raiseerror.htm

2- You can check and log the problems manually by creating a Cloudpage and following this way: Error Handing in Ampscript

  • Thanks mate. But i have already used this approach to handle known errors. I need to handle the unknowns errors that i get while hitting the journey through POSTMAN. – Sitanshu Dec 27 '18 at 19:03

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.