I have a custom lookup field(contact lookup) in Lead object. Previously both internal & community user are able to populate value for this field. now we have enabled lookup filter condition, after this community users are not able to populate value for this field.

Even though they provided the correct value which satisfy the filter condition, the lookup didn't give any results. Kindly help me.

  • May be community user doesn't have view all permission for that object.
    – Reshma
    Commented Dec 19, 2018 at 12:22
  • We shouldn't give view all permission to community user for that object (Lead & Contact). They were able to populate with out filter, after filter only problem Commented Dec 20, 2018 at 6:01

1 Answer 1


We have to place the filter field into the page layout (only for lightning). I forgot to place it for community user page layout.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .