-1

Default max max number of digits for phone number field in my marketing cloud is 9. How can I change it?

Similarly, if I try to add a facebook (?) account, it doesn't accept the account whose currency is in INR (Indian Rupee). How can I fix?

1

The field size for Phone Data Extension field is 50 characters:

Phone field type

Hence I don't recognise the limitation of 9 characters you mention. Be aware, that phone numbers should be stored with country code + phone number. E.g. for DK country code is +45 and the phone numbers are 8 digits. Hence it should be stored in following way: 4512345678 which I have done before, and never faced the 9 digit limit.

| improve this answer | |
  • Hi. Thanks for your answer. Actually I have created a data extension (with a phone no. field) and trying to create a record in it. If I enter a phone no. of 10 digit starting with any digit except 1, it gives error 'review your data and ensure the validity of all provided values.' while saving, however If I start the number with 1, it allows me to save the record with 10 digit number. – Ajay Rohera Dec 18 '18 at 15:47
  • Is this a Shared Data Extension? In that case, you might be seeing the issue described here: success.salesforce.com/issues_view?id=a1p3A0000008gY4QAI – Lukas Lunow Dec 18 '18 at 16:05
  • No, it's not shared extension. – Ajay Rohera Dec 18 '18 at 16:20

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.