I am currently working in a Communities environment using the NonProfit Success Pack and had a question. Will creating a contact also create a 1:1 Household contact?

  • 2
    What is household contact? Is it specific to your project>? – Pranay Jaiswal Dec 14 '18 at 16:41
  • Are you using the Nonprofit Success Pack? – David Reed Dec 14 '18 at 17:42
  • @DavidReed Yes sir, I am using the Nonprofit Success Pack. – Jeff Dec 14 '18 at 21:20
  • Note that in NPSP terminology, "1:1 account" is not the same as "Household account". FYI, your best resource for NPSP support is the Power of Us community that is run the Salesforce Foundation. Lots of participation from users, consultants and Foundation staff, and plenty of documentation links as well. – David Cheng Dec 18 '18 at 19:29

In a Nonprofit Success Pack context, the answer depends on the Account Model in which you are operating.

New installs of the NPSP use the Household Account Model. In this model, creating a Contact which is not associated with an Account at the time of creation will result in the NPSP automatically creating a Household Account and associating the Contact to that Household Account.

You create a Household Account by creating a contact in Salesforce. That is to say, whenever you create a Contact record, Salesforce automatically creates a Household for you.

You would also see an Account record being created if you are using the NPSP's older 1-to-1 Account Model. The Household is a separate object in the 1-to-1 Account Model.

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.