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I send a mail to my contacts but emailstatus object not showing the status may i know what i have to do for this.

my contact images areenter image description here

Email status is not working.

enter image description here

7

Enable Email Tracking (Setup > Customize > Activities > Activity Settings) must be enabled, and the template or email must be sent in HTML mode. Tracking status is not available in text-only templates, text-only email mode, or Visualforce template that uses only plain text.

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