I have been asked to set up a vanity url. Essentially, the force.com page should point to a more user friendly web address. There needs to be one for internal users and one for external users. I have no idea what I'm doing. I've read through some documentation. From one I understand this needs to be either a custom url or an apex class. I've been instructed no to write code, so I'd like to avoid the apex class, if possible. There is already a site set up for the force.com url. When I try to set up the custom url, I'm told we need to register the CNAME. I have also been asked what the url should point to? I have no idea. Any help would be appreciated at this point.