1

I have a lot of tasks to create so I am using the Data Loader to speed up the process. However, when the tasks are imported, the user they're assigned to doesn't get a notification within Salesforce nor do they get an email alerting them to the task, but when I manually create the exact same task through the SF GUI, they get a notification and an email. Why is this? Can it be fixed?

Thanks!

0

Unfortunately there is currently no way of doing this without having to write some apex code(trigger). Event though Which field represents the “Send Notification Email” checkbox present on the Task page layout? thread is little older it is still relevant to date.

In the meanwhile you could upvote the idea Data loader and notification e-mails

1
  • 1
    :( Thanks, it's at least helpful to know it's not possible (easily).
    – sayv
    Oct 31 '18 at 20:23
0

Why is this?

The reason why is there is an EmailHeader header which requires triggerUserEmail to be true in order to send an email. The Data Loader does not provide this header, so no email is sent.

Can it be fixed?

A programmer could "fix" this; the Apex Data Loader is open source. However, short of the community getting around to it, it is unlikely that it will be fixed by Salesforce anytime soon. After all, this program wasn't even originally meant for public consumption, being used mainly by internal salesforce.com employees.

2
  • Wow, I don't think I could do my job without Data Loader. It's interesting that it was originally just an internal tool.
    – sayv
    Oct 31 '18 at 20:24
  • @sayv yeah, it was one of those deals where some Premier Support customers found out about it, started asking for it... one thing led to another and it was released. The Data Loader is arguably the weakest of all Salesforce data manipulation programs. It just so happens that it's probably the best of the free tools out there. Things like dataloader.io and so should be able to trigger those emails, if one were interested in paying for the service, for example.
    – sfdcfox
    Oct 31 '18 at 20:30

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.