In classic when you forward an email containing attachments, they are automatically included on the email; you see them below the email editor in the Attachments section.

This is not the case for Files. Is there any way to get files to automatically forward like Attachments do in classic, or is this behaviour exclusive to lightning?

  • Are you trying to forward email attachments sent from Salesforce Classic in Lightning Experience? Oct 26, 2018 at 12:45
  • No we're still in Classic (in the process of getting ready to move over) and we've moved from Attachments to Files. In Classic, clicking the Forward button would also forward attachments; but now we've moved to Files, these aren't included in the forward. Our users are having to download the files and manually attach them to the email.
    – ministe
    Oct 26, 2018 at 14:39


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