BMCServiceDesk__Queue__c = The Queue
BMCServiceDesk__FKOpenBy__c = The Staff
A. I'm trying to make it where, it does not allow Staff assignment without Queue assignment.
This works for that:
ISBlank(BMCServiceDesk__Queue__c ) && NOT(ISBLANK( BMCServiceDesk__FKOpenBy__c))
B. But they also want... To be able to save it if No Queue Or Staff is assigned... & "A." prohibits that.:
So I built this (instead), but it's not working because it's overriding "A." (Same Validation Rule, Different Syntax)
ISBlank(BMCServiceDesk__Queue__c ) && NOT(ISBLANK( BMCServiceDesk__FKOpenBy__c) || ISBLANK(BMCServiceDesk__Queue__c ) && ISBLANK(BMCServiceDesk__FKOpenBy__c))
What am I doing wrong and/or is this even possible?