Wondering if it is possible to update a lead's status to "Contacted" after an email is sent.
I have set up a process that updates the lead status every time a completed task is created or edited (which works UNLESS the completed task is an email being created in this manner). Looks like that type of task won't trigger anything in the process builder. I'm wondering if there is a workaround.
When I click on the email I see that it is a different type of object:
But I can't get the leadID from this object...nothing relevant appears in the "Related to" list. Is there a way to link this object to a record id in the process builder? Or is there a work around to get this type of process to respond to "internal workflows"?