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I have 2 ftp

Root BU

and NL BU

In root BU ,i have automation where i get main data . I work on the data , and then segment NL data . I need to drop the NL data to NL's BU FTP

Question: 1. Is it possible to drop a file in child BU's FTP 2. How to do it

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You would want to add the SFTP information for your child unit into your Parent BU as a 'File Location'. This can be found in the admin section under Data Management. This would require you to choose the location type of 'external SFTP site'. From there you type in the full FTP path of your child BU's SFTP as well as the corresponding Username and password.

You would then perform the data extract as you normally would. The file transfer you use to place it on the SFTP would then use the new 'Destination' you created via 'File Location'. This will place it into the specific folder on the Child BUs SFTP.

You can also have it stored inside of a Shared DE via the Parent BU if you just need a Data Extension to reference for the Child BU and don't need the actual file saved to the SFTP.

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  • Dear Gortonington . Shared DE is not preferred due to security reason. On the SFTP solution, I was doing exactly what you are suggesting ( don't know how to post a screenshot in the window) . ...I get an error as internal error has occured and please contact system admin – Chandrashekhar Dautpure Sep 28 '18 at 13:54
  • can you give me more info on the error? Which part gave you the error? – Gortonington Sep 28 '18 at 14:30
  • Dear Gortonington ...i get this error --> ERROR: An undefined error occurred. Contact your account representative if the error persists.. The error comes from the file transfer part – Chandrashekhar Dautpure Sep 29 '18 at 7:51
  • Verify the ftp info us correct. Sounds like that is issue. – Gortonington Sep 29 '18 at 11:14
  • based on checking with salesforce , it seems that our port where not whitelisted . Thus the problem. However i was surprise when tier 1 mentioned that you cannot drop a file to child bu. Tier 2 told me the error is due to not whitelisting some ports – Chandrashekhar Dautpure Oct 2 '18 at 4:00
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based on checking with salesforce , it seems that our port where not whitelisted . Thus the problem. However i was surprise when tier 1 mentioned that you cannot drop a file to child bu. Tier 2 told me the error is due to not whitelisting some ports

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  • Is the data you are looking to send to child inside of a DE (after your filtering, etc) that you need to export or is it already on the FTP? – Gortonington Oct 2 '18 at 13:02
  • As the accepted answer, can you clarify if the solution is that SFMC has told you that A) with your current set up it is not possible, or B) if you just needed to Whitelist some ports and my above solution was able to work? If B, please pull in a summation of my proposed solution so it is easy reference for anyone with the similar issue. – Gortonington Oct 3 '18 at 13:16

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