0

Can somebody please suggest me is it possible to pop up screen on salesforce when an api of salesforce is hit from remote system,actually i am integrating dialler in salesforce for which i need to pop up screen when a call comes!

0

Yes, you can do this. Salesforce provides open CTI library to handle this. You just need to use screenPop() to popup the screen.

sforce.opencti.screenPop({
     type: sforce.opencti.SCREENPOP_TYPE.*, //Review the arguments section.
     params: object //Depends on the SCREENPOP_TYPE. Review the arguments section.
} 
});

screenPop() for Lightning Experience

In case of classic there is a syntax change.

sforce.interaction.screenPop(url:string, force:boolean, (optional) callback:function)

screenPop() for Salesforce Classic

Not the answer you're looking for? Browse other questions tagged or ask your own question.