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Following is the screenshot of my client's opportunity object. I find that activity button does not contain Log a Call and Add Task.

Going forward, Log a Call and Add Task are important functions and we need this to be implemented, along with standard pick list for Subject field.

Investigation Done

1) I have examined Activity Standard Object for Log-a-call and Add Task standard fields and also looked into Page layout - did not find any solution for adding log a call and add task

2) I have examined activity (related list) under opportunity and i did not find any solution of add them

3) I have examined global Actions "Log-a-Call" but did not find a way as to how to configure it for Opportunity layout

Any help is appreciated

Opportunity Screen

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You need to add the Log a Call and Add Task actions to the section "Lightning and Mobile Quick Actions" on the Opportunity page layout. Then they'll show up in the Activity publisher. Note that this section is distinct from the Classic Quick Actions list.

  • Thanks for the guidance, your solution is right but i have different challenge to confront as publisher layout has predefined global actions and even after overriding them still the actions do not appear on publisher layout. – Prashant Yadav Sep 14 '18 at 13:11
  • Please feel free to open a new question if you have a separate issue. I'm not sure I completely follow. – David Reed Sep 14 '18 at 13:12

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