My community is showing a blank page instead of down for maintainence page when it's been deactivated .I have set the InMaintainence page(the standard page not the custom) in Inactive Site Home Page on Site detail page .I haven't been able to find any solution for the same.Is there any setting that I have been missing.Any help would be much appreciated.

Thanks in advance.


I finally found this in one of the known issues of Salesforce.The issue is that whenever a user deactivates a Customer Service (Napili) Community, it results in a blank page being displayed when accessed by the guest user.Here is th Link:


  • please remember to mark your answer as accepted to move it out of the unanswered question queue.
    – Dave Humm
    Sep 6 '18 at 14:20
  • @DaveHumm I have accepted the answer.Thanks for pointing out.
    – Isha
    Sep 7 '18 at 9:28

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