I have a custom object with custom help page, with Context-Sensitive Help Setting, select Open a window using a Visualforce page. This Visualforce page is the custom help page. This link shows properly on custom object related list in Classic. But in Lightning Experience, this help link does not show up at all on custom object related list. Anyone can help?
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I asked the same question Can a “Help Settings” Visualforce page set on a custom object be surfaced in Lightning Experience? and got no answers. – Keith C Sep 4 '18 at 16:56
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1I did some more search and found this, help.salesforce.com/articleView?id=lex_find_help.htm&type=5. As per this, You can’t customize the items in the help menu. If you’ve created custom help links, those links still work from the “Help for this Page” links in the framed Salesforce Classic pages. However, your custom help links don’t appear in the new Help menu. – Quest_sfdc Sep 5 '18 at 15:54
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Thanks for adding your research. You could add it is an answer too. – Keith C Sep 5 '18 at 17:16
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Added as an answer. – Quest_sfdc Sep 5 '18 at 19:18
As per this, Find Help in Lightning Experience, you can’t customize the items in the help menu. If you’ve created custom help links, those links still work from the “Help for this Page” links in the framed Salesforce Classic pages. However, your custom help links don’t appear in the new Help menu.
From Spring'19, we'll be able to customize the Help Menu in Lightning Experience. More details can be found here.