In an error message I'm writing with Lightning components, I have a phone number for customer support:


<div id="sldsErrorPanel" class="slds-has-error slds-hide" role="alert">
  <div id="sldsValidationMessage" class="slds-text-body_small slds-error-text"></div>


validateInput : function(component, event, helper) {   
  helper.authenticateCredentials(component, helper);

validateInput : function (component, event, helper) {


  if (allValid) {


authenticateCredentials: function(component, helper) {      

  var accountLocked = "Your account has been locked. Please call us at 800-MY-NUMBER to unlock your account.";



I want to be able to make the phone number a link, an a href="tel:" element in the output so VoIP and mobile users can click the link and call, e.g.,

var accountLocked = "Your account has been locked. Please call us at <a href="tel:800-123-4567">800-MY-NUMBER</a> to unlock your account.";

I don't see anything in Lightning that allows me to do that. Is that possible?

  • Have you tried splitting your string and using lighting:formattedPhone here?
    – Jayant Das
    Sep 4, 2018 at 14:29
  • You can also try lighnting:clickToDial . developer.salesforce.com/docs/component-library/bundle/… Sep 4, 2018 at 14:30
  • Thank you. It looks like :formattedPhone and :clickToDial aren't added to an outputted string.
    – Matt Smith
    Sep 4, 2018 at 14:39
  • @MattSmith can you provide your component code, as how you are trying to render this value? The values need to be in their specific tags, so I would imagine that having it on the component something as [Your account has been locked ... <lightning:formattedPhone> ... rest of the text] should work.
    – Jayant Das
    Sep 4, 2018 at 14:42
  • @JayantDas, I added a snippet of the code. I may need to just add it with static text in the component if I can't dynamically add it in the controller/helper.
    – Matt Smith
    Sep 4, 2018 at 14:51

1 Answer 1


While there can be different ways to achieve this, but with what you are trying to achieve, I would have broken the string in different variables, and utilized the lightning:formattedPhone as below.

1. Declare 3 different attributes on my component, something as below

<aura:attribute name="myText1" type="String" default="Your account has been locked. Please call us at "></aura:attribute>
<aura:attribute name="myText2" type="String" default="800-MY-NUMBER"></aura:attribute>
<aura:attribute name="myText3" type="String" default=" to unlock your account."></aura:attribute>

2. Populate these fields in my JS controller/helper with any dynamic text

component.set("v.myText1", <first part of the text goes here>);
component.set("v.myText2", <phone number goes here>);
component.set("v.myText3", <last part of the text goes here>);

3. So that it finally, renders as below on my component:

{!v.myText1} <lightning:formattedPhone value="{!v.myText2}"></lightning:formattedPhone> {!v.myText3}

enter image description here

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