Created Lead with company name which is already available in the Account. Then I converted the lead to Account and Opportunity. In lead convert page I selected the existing Account, In Account compact layout I added some Standard and custom field. In Lead convert page it shows only the field name not showing the values of the filed as same as for Opportunity also added closed won date but it not showing the existing Opportunity closed won date in Lead convert page.

Could anyone please help me to fix this issue. Attached screenshots for your reference. enter image description here enter image description here

  • Did you create a new compact layout or used the system compact layout? I had the same problem but it got fixed when I've created a new compact Layout and made it primary and assigned it to the record type. – Teresa Aug 14 '19 at 4:00

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