I am new to Organization-Wide Email Addresses. I have setup one email address in Organization-Wide Email Addresses and have selected the option as 'Allow Only Selected Profiles to Use the From Address' and have selected one profile (Non System Admin) and I am trying to trigger one workflow to send an email alert and I am using the setup Organization-Wide Email Addresse in that email alert. But even if I am triggering the workflow using another profile user which is not mentioned in Organization-Wide Email Addresses still in sender email it is using the email address defined in Organization-Wide Email Addresses. Can anyone please help me here.

Thanks in Advance

1 Answer 1


Because workflow running in system mode. It means it will ignore Profile and field level Security.

That's why Workflow always pick the Organization-Wide Email Addresse.

Referance link:


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